Transforming SBI YFI: Streamlining User Experience and Boosting Efficiency

For the SBI YFI project, I played a key role in managing the development of a web application designed to streamline the State Bank of India's fellowship program. By focusing on optimizing the user interface and enhancing overall functionality, the project achieved a 50% reduction in registration time and a 70% decrease in support tickets. These improvements significantly boosted the user experience for fellows and administrators alike.

My strategic involvement extended to overseeing the product lifecycle from ideation to launch, ensuring alignment with key business objectives. I collaborated closely with developers, stakeholders, and end-users to implement a user-centric design that enhanced the program’s operational efficiency, making SBI YFI a standout success in the bank’s digital transformation efforts.